Keeping the Ice Safe and Fun

For the vast majority of our community, Ice Fishing is a relaxing way to spend time and enjoy the thrill of the catch. However, we recognise that for some, the game can become more than just entertainment. We are committed to providing a safe environment where you can manage your play effectively and ensure that your time on the frozen lake remains a positive experience.

Tools for Managing Your Catch

We provide a variety of features that allow you to take full control of your gaming habits. You can set personal Deposit Limits on a daily, weekly, or monthly basis to ensure you never spend more than you can comfortably afford. These tools are designed to act as a safety net, helping you stick to your budget while you explore the deeper waters of our platform.

Recognising When to Take a Break

If you feel that the game is becoming a priority over your daily responsibilities or personal well-being, it may be time to step away from the ice. We offer Time-Out periods that allow you to take a short break from the platform, ranging from 24 hours to six weeks. Taking a breather is an essential part of maintaining a healthy and balanced relationship with online gaming.

Self-Exclusion for Long-Term Safety

If you decide that you need to stop playing altogether, we provide a robust Self-Exclusion process. This feature allows you to close your account and prevents you from accessing our services for a specified period, typically between six months and five years. Once activated, this decision is irreversible for the duration of the chosen term to ensure your long-term protection.

Signs of Problem Gambling

It is important to stay self-aware while you play. Ask yourself the following questions:

  • Are you spending more time on the ice than you originally intended?
  • Do you find yourself chasing losses to try and break even?
  • Is your gaming interfering with your work, family, or social life?
  • Do you feel restless or irritable when you aren’t playing?

If you answered “yes” to any of these, we strongly encourage you to use our management tools or seek external support.

Professional Support in the UK

You are never alone if you need help managing your gambling. There are several free, confidential organisations in the UK dedicated to providing expert advice:

  • GamCare: Provides support, information, and advice for anyone affected by problem gambling.
  • BeGambleAware: Offers help and resources to help people make informed decisions about their gambling.
  • GAMSTOP: A free service that lets you self-exclude from all online gambling companies licensed in Great Britain.

Protecting the Next Generation

Maintaining a safe environment also means ensuring that minors do not have access to our platform. We employ strict age verification checks to prevent anyone under the age of 18 from playing. We also recommend that parents use filtering software, such as Net Nanny or CYBERsitter, to block gambling sites on devices used by children.